Privacy Policy

Welcome to Paurvi Holiday, a division of Chardham Yatra and All India Tour. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By using our services, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

We may collect personal information from you when you interact with us through our website, mobile application, or any other communication channels. The types of personal information we may collect include:

Contact information: such as your name, address, email address, and phone number.

Payment information: such as credit/debit card details, bank account information, and billing address.

Travel information: including travel preferences, itinerary details, and special requests.

Demographic information: such as age, gender, and nationality.

Communications: records of your interactions with us, including emails, chats, and customer service inquiries.

Usage data: information about how you use our services, including your browsing activities, clicks, and interactions with our platform.

  1. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

Providing and improving our services: to process bookings, manage reservations, and enhance the user experience.

Customer support: to respond to your inquiries, troubleshoot issues, and provide assistance.

Marketing and communication: to send you promotional materials, updates, and relevant information about our services.

Personalization: to tailor our offerings to your preferences and provide a more personalized travel experience.

Analytics: to analyze usage patterns, gather insights, and improve our services.

Compliance: to meet legal and regulatory requirements.

  1. How We Share Your Information

We may share your personal information with third parties under the following circumstances:

Service providers: We may engage third-party service providers to assist us in delivering our services, such as payment processors, hotels, airlines, and transportation providers.

Business partners: We may share information with partners who offer complementary services or promotions.

Legal obligations: We may disclose information when required by law or in response to legal processes.

Protection of rights: We may share information to protect our rights, safety, and property, as well as the rights and safety of our users and third parties.

  1. Your Choices

You can manage your communication preferences by unsubscribing from marketing emails or adjusting notification settings.

You have the right to access, correct, or delete your personal information. Please contact us if you need assistance with this.

You can choose not to provide certain information, but it may impact your ability to use certain features of our services.

  1. Security

We take reasonable measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.

  1. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age.

  1. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [ ].

By using our services, you agree to the terms outlined in this Privacy Policy. Please read this document carefully and check for updates periodically.

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